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Terms & Conditions

OVERVIEW

Welcome to Silverhead, a jewelry brand specializing in 925 silver accessories. By accessing our website or purchasing from us, you agree to abide by these Terms and Conditions. These terms govern your use of our website and the purchase of our products. Please read them carefully before using our services. If you do not agree with any part of these terms, you must not access our website or use our services.

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SECTION 1 - NO RETURN POLICY

At Silverhead, we do not accept returns on any jewelry items. Our products are crafted with precision and quality to ensure they meet the highest standards. This policy is in place to maintain hygiene and the integrity of our products.

Additionally, all our jewelry is resellable at silver rates anywhere in India, making it a valuable and flexible investment for our customers. We encourage you to review your order carefully before completing your purchase.

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SECTION 2 - CUSTOMER SUPPORT

We are committed to providing exceptional customer service. If you have any questions, concerns, or need assistance with your order, our dedicated team is here to help. You can reach us through the following channels:

  • Email Support: For inquiries, product information, or assistance with your orders, email us at Silverhead@gmail.com. We aim to respond within 24 hours on business days.

  • Instagram DM: Send us a direct message on Instagram at @silverhead.in. Our social media team is available to assist with your questions, product updates, or support needs. Expect prompt replies directly through DM.

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SECTION 3 - PRIVACY AND SAFETY

Your privacy is important to us. We employ secure encryption methods to protect your personal and payment information during transactions. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your data.

If you have concerns regarding your order, such as damage during shipping, please contact us at Silverhead@gmail.com, and we will assist you promptly.

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SECTION 4 - PRODUCT INFORMATION

We make every effort to display accurate product descriptions and images. However, slight variations in color or design may occur due to differences in screen settings or manufacturing processes. All measurements and weights provided are approximate.

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SECTION 5 - INTELLECTUAL PROPERTY

All content on this website, including images, text, and designs, is the property of Silverhead and protected by intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

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SECTION 6 - LIMITATION OF LIABILITY

Silverhead is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the cost of the purchased product.

SECTION 7 - MODIFICATIONS TO TERMS AND CONDITIONS

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

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SECTION 8 - GOVERNING LAW

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Gwalior, Madhya Pradesh.

SECTION 9 - CONTACT INFORMATION

For questions or concerns regarding these Terms and Conditions, please contact us:

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